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How x111x Handles Your Personal Information

When you open an account and use local payment methods like JazzCash, Easypaisa, or Raast, we collect only what we need to keep your account working and your transactions secure.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedYou can request your data anytimeNo unnecessary data sharingAvailable where local law permits
x111x How x111x Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data practices are built around the specific flows Pakistan account holders actually use — mobile wallet deposits, OTP-verified logins, and account top-ups via Raast. Every step where personal or financial data passes through our system is handled with the same care.

Payment Data Security JazzCash, Easypaisa, and Raast transaction records are stored in encrypted form. We keep only the reference data needed to confirm or dispute a payment — never your full wallet credentials.
Cookie and Session Use We use session cookies to keep you logged in across pages and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.
Account Access Controls Login to your account uses OTP verification sent to your registered mobile number. If we detect a login from an unfamiliar device, we flag it before granting access to your wallet or history.
Data Retention and Deletion We hold your account data for as long as the account is active and for the period required by applicable law after you close it. Once that window passes, we delete what we no longer need to keep.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to see what we hold, ask us to correct something, or request deletion of data we no longer need, our support team handles these requests directly. Reach us through the channel that suits you — we respond to privacy queries as a separate queue so your request does not get lost in general account questions.

Live Chat Start a live chat from any page on x111x. Mention that your query is a privacy or data request so our team routes it correctly from the start.
Email Support Send your data request by email with your registered account name and wallet details — JazzCash or Easypaisa number — so we can match your request to the right account.
Account Help Centre Log into your account and open the Help section. Submit a data request form there and track its progress without needing to follow up separately.

Your Privacy Questions Answered

These are the questions we hear most often about data, account information, and how we handle the details you share when using x111x. If your question is not here, contact us directly through live chat or the account Help section.

We collect your name, email, mobile number, and the details needed to verify your identity. When you use JazzCash, Easypaisa, or Raast, we also log transaction references linked to your account.

We do not sell or share your wallet details with third parties for marketing. Payment data is shared only with the payment processor needed to complete or verify your transaction.

Log in, go to the Help section, and submit a data access request. Alternatively, email our support team with your registered mobile number. We will confirm your identity before sending any account data.

Yes. You can request deletion of data we no longer need to hold. Some records must be kept for the period required by local law, but we will tell you exactly what is retained and why.

We use OTP verification sent to your registered mobile number. A login from an unrecognised device triggers an extra check before your account wallet or transaction history becomes accessible.

This policy covers your account on x111x where local law permits. Availability of the service and how data rules apply depends on your location and applicable local law in Pakistan.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.